by Dr Natasha Wilks | Jul 27, 2013 | Client Engagement, High Performance, Understanding Clients, Veterinary Coaching, Veterinary Communication
People are driven by emotion not reason. Remember this when interacting and communicating with clients. We are taught to be rational and think logically. How does this impact our communication? We speak logically with lots of facts. Clients don’t think like...
by Dr Natasha Wilks | Mar 5, 2013 | High Performance, Mindset, Veterinary Coaching
Why do so many people reach success and then fail? This video may only be 4 minutes but packs a punch! A TED talk by Richard St John regarding the 8 steps to success. Take note of what happened when he stopped looking after his clients. Richard St. John:...
by Dr Natasha Wilks | Feb 14, 2013 | High Performance, Veterinary Coaching
I know this sounds like a broken record, but where has the time gone??? It feels like the last time I blinked it was Christmas! My daughter started Kindergarten this year and finally after 6 years of being a mum, vet and coach, I have time to myself. I must admit...
