by Dr Natasha Wilks | Aug 30, 2018 | Client Engagement, Emotional Intelligence, High Performance, Leadership Skills
Are you managing your client’s expectations in practice? Why is this important? A confused client say no! A frustrated and annoyed client complains. Some just never come back. When you effectively communicate, the client knows what to expect. When they know...
by Dr Natasha Wilks | Aug 16, 2018 | High Performance, Mindset, Well-Being
Let’s talk about Failure.. I’ve been reading a lot of social media posts lately where the poster is very distressed about an adverse outcome on a case. I can read their distress in the post. The self-judgement, the blame, the inner voice saying...
by Dr Natasha Wilks | May 22, 2018 | Burnout & Compassion Fatigue, High Performance, Stress Management, Veterinary Coaching, Veterinary Practice, Well-Being
In mid-June, my family and I are heading up the Queensland coast on the way to Cape York. I decided that I wanted to hold a seminar for local veterinary practices as they don’t have the same opportunities for CPD as we do in the capital cities. This is also an...
