by Dr Natasha Wilks | May 25, 2017 | Emotional Intelligence, Mindset, Veterinary Coaching, Veterinary Communication
Harvard Business Review has a great article on How to Have Difficult Conversations When You Don’t Like Conflict. My perspective: #1. Don’t think of these types of conversations as ‘difficult’ as it will affect how you start the conversation....
by Dr Natasha Wilks | Apr 11, 2017 | Client Engagement, High Performance, Leadership Skills, Understanding Clients, Veterinary Coaching, Veterinary Communication
I recently read an Inc article ‘Your clients don’t care where you went to college’. I had to agree with it! Clients care about your competence not your credentials! I don’t need to see my doctor or dentist’s degree to know that they have...
by Dr Natasha Wilks | Jul 17, 2016 | Emotional Intelligence, High Performance, Understanding Clients, Veterinary Coaching, Veterinary Communication, Veterinary Income
I was interviewed at the recent AVAPM Conference in Sydney by VETtalk TV. I spoke about the importance of good communication skills and what determines your income. Watch the interview below. Natasha Wilks...
