by Dr Natasha Wilks | Aug 20, 2013 | Veterinary Practice
On the 20th of August 2008, my dear friend & colleague Ben Cunneen passed away. He contracted Hendra virus as a result of treating a sick horse. Although I only worked with Ben for a brief 9 months, he was a true gentlemen & a great person to work with....
by Dr Natasha Wilks | Aug 6, 2013 | High Performance, Mindset, Veterinary Coaching
I love Robin Sharma. I have read all his books, watched his videos and subscribe to his newsletters. His ideas are so simple and easy to implement. This is his latest article: 7 Black Belt Insights for Elite Achievement How can you apply those 7 insights to your...
by Dr Natasha Wilks | Aug 4, 2013 | Client Engagement, High Performance
In her TED talk, Amanda Palmer, a musician and artist, discusses how she connected with her audience and fans involving them in her journey. Watch this video and consider how you can do the same with your clients. Clients want to be involved. They are yearning to be...
by Dr Natasha Wilks | Jul 31, 2013 | Advice for New Grads, High Performance, Veterinary Coaching
There are so many things to consider for your first job. A lot of new graduates look at the location, type of practice, the colleagues, the salary & the working conditions. What you also need to consider is where you will be working and what support will you...
by Dr Natasha Wilks | Jul 29, 2013 | High Performance, Mindset, Parenthood & Career, Veterinary Coaching
I grew up with horses and would spend every weekend riding around the countryside as a kid. We had Arabs and ponies. I remember being at high school when the Tom Quilty came to my home town. I was so excited and volunteered for the weekend handing out time slips and...
by Dr Natasha Wilks | Jul 27, 2013 | Client Engagement, High Performance, Understanding Clients, Veterinary Coaching, Veterinary Communication
People are driven by emotion not reason. Remember this when interacting and communicating with clients. We are taught to be rational and think logically. How does this impact our communication? We speak logically with lots of facts. Clients don’t think like...
by Dr Natasha Wilks | Jul 25, 2013 | Client Engagement, Understanding Clients, Veterinary Communication
Tell clients what they need to know, not everything you know. We are taught so much. We know so much. It seems a shame not to share all our knowledge with our clients. However, all you do is overwhelm and confuse clients. Most clients have no veterinary...
by Dr Natasha Wilks | Jul 4, 2013 | Productivity & Income, Veterinary Income, Veterinary Salary Negotiation
Lately on many different social media channels there is much discussion about veterinary salaries. The view is as it always has been. Vets don’t get paid enough. We are the poor cousins of Doctors. Maybe vets are more vocal now when they graduate with a...
by Dr Natasha Wilks | Mar 5, 2013 | High Performance, Mindset, Veterinary Coaching
Why do so many people reach success and then fail? This video may only be 4 minutes but packs a punch! A TED talk by Richard St John regarding the 8 steps to success. Take note of what happened when he stopped looking after his clients. Richard St. John:...
by Carolyn Shadle | Mar 1, 2013 | Client Engagement, High Performance, Veterinary Communication
Carolyn Shadle from www.veterinarycommunication.com is the guest contributor today writing about an essential skill in practice. “Care, respect and empathy. “ Those are the words on a bookmark being distributed at California State University San Marcos as part of its...
